1. Introduction

The following details the Limited Hardware Warranty and Return Materials Authorization (RMA) process offered by Kiwi Pi for its products.

2. Warranty

2.1. GENERAL WARRANTY

• Kiwi Pi offers a limited hardware warranty to the original purchaser of its products.

• Subject to the conditions, limitations and disclaimers set forth below, Kiwi Pi warrants that for the Applicable Warranty Period (as defined below) from the date of shipment from our manufacturing facilities, its products are free from defects in material and workmanship.

• In the event that a product failure was caused by a defect in materials or workmanship within the Applicable Warranty Period, Kiwi Pi agrees to repair or replace, at its option any Product or part thereof that proves to have such a defect.

2.2. APPLICABLE WARRANTY PERIOD

As used in this General Limited Warranty, the term Applicable Warranty Period for the Products that fall within the indicated Product Groups are as follows:

2.2.1. Standard Warranty

• Standard Product: For those products manufactured by us, our warranty period is TWO YEARS from date of shipment.

• ODM/ OEM Products: Unless otherwise expressly agreed in a written sales contract, our warranty period is TWO YEARS from date of shipment.

• Peripheral and outsourced parts (not manufactured by Kiwi Pi): The original manufacturer’s warranty period will apply and will be assigned to the purchaser.

• Batteries installed in our products: ONE YEAR from date of shipment.

• PCBA with conformal coating: WE PROVIDE NO WARRANTIES.